When an incident occurs it is vital that public safety agencies respond quickly with the proper personnel and equipment. It is essential that the interoperability system be extremely "user friendly" and intuitive. The Graphical User Interface (GUI) provided by the RIGS requires only three "clicks" of the mouse: (1) select the function,(2)select the radios to be patched and (3) confirm. When an emergency occurs, citizens expect their emergency calls to be answered and that emergency be handled in the most expeditious and professional manner possible. The general public does not worry if their emergency occurs in overlapping jurisdictions; they only know that when they call, they want their situation handled properly.